FAQs

Above + Beyond: Behavioral Health & Wellness Clinic has a two-fold purpose: 

1. ) To offer any parent/guardian/family an alternative, safe and supportive space for their child or adolescent who may be struggling academically, emotionally, socially, and/or behaviorally. The hope and goal is to support the child or adolescent above and beyond their current challenges.

2.) To provide a unique, professional, and compassionate environment and experience that is above and beyond the norm with the highest standard and quality of care and service for children, adolescents and their parents/guardians and families. 

This two-fold purpose allows children and adolescents to grow into the best versions of themselves by empowering their strengths, releasing their fullest potential, increasing their self-awareness and locus of control, and moving beyond their current limitations into the future paths they truly deserve.

Above + Beyond: Behavioral Health & Wellness Clinic offers individualized and personalized supports and services to enhance the behavioral health and well-being of children and adolescents ages 3-18 as the identified and treated ‘client.’ Parents/legal guardians are encouraged to reach out to schedule an initial free 15-minute consultation by phone to answer any logistical questions prior to scheduling an initial intake, treatment planning, and starting services. At this time, adult clients are encouraged to seek services from alternative providers.

Services include informed consent, clinical intakes, personalized and individualized treatment plans, individual- and/or group counseling, social skills training, parent/guardian consultation and feedback sessions for progress monitoring. In-person sessions are available at this time; virtual/teletherapy options may be forthcoming and will be offered on a limited basis considering appropriateness for client, treatment efficacy, and quality of care. A cognitive-behavioral, humanistic, and positive psychological and therapeutic approach using evidence-based and best practices is utilized.

Providers at Above + Beyond: Behavioral Health & Wellness Clinic are in-network for United Healthcare and accept private self-pay at this time. Providers at Above + Beyond: Behavioral Health & Wellness Clinic can offer an itemized billing statement/invoice for services rendered for the child/adolescent client for reimbursement purposes.

Payment in full for any and all sessions and services rendered are immediately due at the conclusion of sessions if not paid in advance or covered through insurance afterwards. Parents/guardians of child and adolescent clients are responsible for all services rendered and will be invoiced final billing statements. Insurance documentation (if applicable) and verification are required prior to and during the initial clinical intake session.

All session time lengths are scheduled in 50 minute-increments (starting at the top of the hour) and clinical intakes, treatment planning, and consultation/feedback sessions require a $10 deposit due at the time of scheduling regardless of session type to aid in preparation and to hold appointment times. Total session fees are less deposits provided and insurance coverage (if applicable). Treatment planning reports are charged at a flat rate and are required for new clients. Electronic payments are required. A card on file is needed for initial scheduling. Cash and payment applications are not accepted. Fee schedule and rates are subject to change; legal parents/guardians of child clients will be notified in advance prior to any changes in the fee schedule provided and discussed during initial intake. In the event that teletherapy/virtual options are offered for services, all rates remain the same.

Sessions for services are scheduled based on provider availability, booked in advance for regular office hours, and are provided in-person at this time. Teletherapy/virtual options for services may be forthcoming and offered on a limited basis for specific session types and when appropriate for clients while keeping in mind treatment efficacy and quality of care.

Parents/legal guardians of new child/adolescent clients (ages 3-18) must schedule a clinical intake session first and a treatment planning/initial session second to review clinic information, sign consent forms, and determine fit/treatment plan for the client. Sessions must be scheduled at least 24-hrs. in advance for preparation purposes. Sessions are scheduled and billed based on 50-minute increments of time for any service or provider. Sessions are offered and begin at the top of the hour.

Partial deposits are requested at the time of scheduling a session for clinical intakes, treatment planning, and consultation/feedback sessions to aid in preparation for services and to hold appointment times. The remaining session balance is invoiced and expected to be paid either prior to or at the end of the session less deposits or covered by insurance provider (if applicable). Parents/legal guardians of child of adolescent clients are responsible for all fees for services rendered through private self-pay and/or insurance.

In the event that the child client and parent/guardian do not show or do not contact (i.e., call/voicemail, text, email) for a scheduled session and/or cancel with 24 hours’ notice, the full session fee will be charged to the card on file. Sessions may not be available during certain long weekends and/or holidays; however, parents/guardians of child clients will be notified in advance as much as possible of changes in provider availability, and scheduling availability is updated regularly on the website calendar. Parents/guardians of child/adolescent clients are strongly encouraged to check appointment scheduling availability as early as possible in advance and/or reach out by email for additional options when scheduling, rescheduling or cancelling sessions. Please remember that in the event of an emergency, please contact 911 or go to the nearest emergency facility/hospital for care. 

To support children and adolescents to grow into the best versions of themselves by empowering their strengths, releasing their fullest potential, increasing their self-awareness and locus of control, and moving beyond their current limitations into the future paths they truly deserve. The hope and goal is to support the child or adolescent (ages 3-18) above and beyond their current challenges while providing tools and strategies to implement in the future and across settings from home to school to out in the community.